Customer SuccessFull-Time
Customer Success Manager
Lumen Soft Kenya · Karen, Nairobi
KSh 180,000 – 250,000 / month + bonus
About the role
Own a book of mid-market accounts across Kenya, drive adoption, and turn feedback into product insights. You are the trusted partner for teams rolling out Lumen Soft.
What you bring
- 2+ years in customer success or account management
- Comfort presenting to stakeholders
- Experience with SaaS onboarding journeys
Customer SuccessSaaSAccounts